Frequently Asked Questions
Q: How do I know what size to order?
A: All our sweaters are true to size. If it doesn't fit for whatever reason, simply click here to process an exchange at our Returns & Exchange center.
Q: What if I wish to return the sweater?
A: We strive for 100% customer satisfaction. Refunds or exchanges are hassle-free for any unused item sent back within 30 days of purchase. Simply visit our return center here!
Q: How do we care for the sweater?
A: Dry cleaning is always preferred, but when not available, cold wash in gentle cycle or cold hand wash. Lay flat to dry. Do not bleach. Iron collar if needed.
Q: I love your product, but what if I have suggestions?
A: We love to hear from our customers, as our product line is always evolving! Feel free to send suggestions/comments through our contact us link or email firstname.lastname@example.org. We look forward to hearing from you!