Exchanges and Returns

Order with Confidence!

We understand if you are hesitant - we are creating a new category, after all! Don't worry - we got you if you change your mind for any reason! We have made our exchanges and returns process as smooth and straightforward as possible. If you are not in love with your purchase for any reason or if you simply need a different size... we've got you covered.

30-Day Guarantee 

FlyingPoint Apparel offers a free 30-day window for returns and exchanges starting from the date of purchase. If more than 30 days have passed, unfortunately, we can’t provide a full refund or exchange.

Conditions for Returns

  • Items must be unworn, unwashed, and in new condition.

  • All original tags and packaging should be intact.

  • Proof of purchase (like your order confirmation or receipt) is required.

If the item shows signs of wear or damage not caused by us, we may only be able to offer a partial refund or store credit.

Free Exchanges

Wrong size? No problem!

  • Exchanges at FlyingPoint Apparel are free within 30 days of your purchase.

  • Simply initiate your exchange through our Return & Exchange Center and select the size or style you’d like instead.

Easy Returns

If you decide that your Flying Point Apparel item isn’t quite right for you, we’re here to help. While exchanges are free, customers are responsible for the cost of shipping their return back to us. Here’s how the process works:

  1. Visit Our Return & Exchange Center

  2. Send It Our Way

  3. Processing Your Refund

    • Once we receive and inspect your return, we’ll send you an email confirming its arrival and status.

    • If approved, we’ll issue a full refund to your original form of payment within a few business days.

    • Depending on your bank or credit card provider, it may take additional time for the refund to appear on your statement.

Damaged or Defective Items

We stand by the quality of our products, but if you receive an item that’s damaged or defective, please email us at hello@flyingpointapparel.com right away. We’ll make it right with a replacement or a full refund. No hassles.

Need Help?

We’re here to ensure you have an exceptional experience—no matter what. If you have any questions about exchanges, returns, or just want to chat about our newest styles, don’t hesitate to contact us:

Thank you for supporting Flying Point Apparel, where we’re proud to be creating a new category of sweaters that offer both performance and style. We appreciate your trust and can’t wait for you to enjoy your purchase with total peace of mind.